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Viking is Norway’s largest roadside assistance company and a leading Nordic assistance group, focused on customer satisfaction and innovation. With 65 years of experience navigating harsh natural conditions, they ensure efficient and safe mobility for vehicles and passengers across Norway, Sweden, Denmark, and Finland through a network of fully owned and franchise stations. Viking employs about 350 people directly, with 3,000 more active in their franchise network. They offer assistance for all types of vehicles and partner with car manufacturers, insurance companies, and international partners across Europe. Acquired by If P&C Insurance in 2019, Viking continues to develop its services, backed by strong financials and a well-established brand.
As the General Manager, you will lead and oversee the daily operations of two customer support centers in Spain (Torrevieja and Malaga), managing a diverse team of 200+ employees. The offices are inbound customer service centers, each led by a Site Manager that will report to the General Manager and has no outbound sales activity. Your area of responsibilities will include:
The Candidate
What Viking offers
As the General Manager, you will take charge of professionalizing procedures and routines, making a significant impact as a visible leader in shaping the company’s future. Your role will directly impact the success of our operations. Be a catalyst for development and innovation and work closely with the executive team to chart the course for the company’s development and expansion. Your leadership will be instrumental in streamlining processes and elevating operational efficiency, contributing directly to achieving company goals. Join a financially secure company within a supportive organizational structure. Enjoy a competitive salary and benefits package that reflects your experience and contributions.
Contacts:
Ida Brynildsen
Number: +47 40 82 98 03
E-mail: ida@gethunted.com
Mathilde Widerøe
Number: +47 95 17 68 11
E-mail: mw@jemcoexecutive.no